Shipping Policy

At Benfoactive, we’re dedicated to ensuring that your experience with us is smooth and enjoyable from the moment you place your order until it arrives at your doorstep. Our shipping policy is designed to be transparent and user-friendly, ensuring you know exactly what to expect when shopping with us.

Shipping Options and Delivery Times:

  • Standard Shipping: Please allow 3-5 business days for your order to arrive. Standard shipping is available for all orders within the continental United States.
  • Expedited Shipping: For those who need their products sooner, we offer expedited shipping options at an additional cost. Expedited orders are typically delivered within 1-2 business days.
  • International Shipping: Benfoactive is pleased to offer shipping to select international destinations. Delivery times and costs will vary depending on the destination country and customs processes.

Order Processing:

  • Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
  • Orders placed on weekends or holidays will be processed the next business day.
  • We strive to process and ship your order as quickly as possible, usually within 24 hours of order placement.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping method selected. You will be able to view and select shipping options during checkout.
  • Free standard shipping may be offered for orders exceeding a certain amount, as part of promotional offers.

Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress directly on the courier’s website.

Delivery Issues:

  • If you encounter any issues with your delivery, such as a missing or damaged package, please contact us immediately at [email protected]. We will work with you and the shipping carrier to resolve the issue promptly.
  • Please ensure your shipping address is correct when placing your order. Benfoactive is not responsible for orders shipped to incorrect addresses provided by the customer.

International Orders:

  • Customers are responsible for any customs, duties, or taxes imposed by their country’s regulations.
  • Please be aware that international shipments may be subject to delays due to customs inspections.

Contact Us:

For any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact our customer service team at [email protected]. We’re here to help make your shopping experience as seamless as possible.

Thank you for choosing Benfoactive for your health and wellness needs. We look forward to serving you and ensuring your satisfaction with every order.

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